Posts Tagged troubleshooting honeywell recorders
Why doesn’t the print button work in my Trendview recorder browser window?
Posted by danstips in Honeywell, Paperless Recorders, Software, Trendview X-Series Paperless Recorders, Troubleshooting on October 13, 2015
When their Remote View option is turned on, Trendview paperless recorders display recorder screens in Internet Explorer as shown here:
Getting a printout was not as easy as using file > print, because the technology uses Active-X components in Windows, so the result is a blank screen; something to do with Active X and printing.
Troubleshooting FTP failures on Honeywell paperless process recorders
Posted by danstips in Communications, Configuration, Ethernet, Honeywell, Paperless Recorders, Recorders, Service, Software, Trendview X-Series Paperless Recorders, Troubleshooting on May 11, 2012
One of the great things about Honeywell Trendview X-Series paperless recorders is that they communication via Ethernet. It’s great, because you can get data from your recorder anywhere on your plant network. But, since they’re network devices, you now have to understand how to troubleshoot network failures, and not just fix “regular” recorder issues.
Trendview recorders frequently connect to a local area network (LAN), so the recorded data can be easily transferred to the historian database portion of the recorder’s Trendserver Pro software (TSP). TrendServer pro uses a standard Internet file transfer protocol (FTP) to grab data from the recorder. And in a lot of cases, a software scheduler is used to grab data on a periodic basis.
So, you’re cranking along, and the recorder’s talking perfectly to the server, and then one day you see one of the dreaded FTP failure messages.
So now, what do you do to diagnose and solve the problem?
Lesman Tech Tips 