Posts Tagged troubleshoot HART

Why won’t Pactware work with the Siemens LUT 400?

Written by: Dan Weise

I’ve used Pactware for a couple years now, so I was surprised when I couldn’t get the Siemens LUT400 to work with the software. The LUT400 ultrasonic level and flow controller comes with a DTM file that I installed before opening the Pactware software.

The DTM file can be downloaded from this link:

Once it had been installed, I opened Pactware and updated the device catalog, as seen in the picture below:


But when I attempted to establish a HART connection to the LUT400, I got an error message:


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Digital Communications Toolkit

We’ve gotten feedback from several people who have asked what I carry around to deal with serial or Ethernet communications issues.  So I dumped out my comm tool bag and here’s the list of all the stuff.

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