Posts Tagged trendview

Installing Honeywell Trendview software? Run as Administrator!

Installing software on your PC isn’t hard. You click the .exe file and the software does its thing… right?  Not always.

When it comes to Honeywell’s Trendview suite software, I’ve found that if you don’t take the extra step of running the install As Administrator, it produces faults in the software functionality after the install is complete. This holds true even if the user doing the install has administrative rights on the PC.

RunAsAdminSo, to help ensure a fault-free installation, make sure you do this:

Instead of double-clicking to launch the installer file, right-click on it.

Select Run as Administrator from the menu and follow the instructions.

Depending on your network setup, you may need to have an IT professional standing by to provide the administrator password.

As we’ve learned through trial and error, this is no longer an option to get the Trendview software to install properly: It’s mandatory to ensure a successful installation.

 

Lesman Instrument Company is the authorized Honeywell stocking distributor in Illinois, Indiana, Missouri, Paducah KY, Wisconsin, and Michigan’s Upper Peninsula. If you are located outside that area, you can find your local sales office or get technical assistance by visiting Honeywell’s contact page.

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Dan Weise, Lesman Product SpecialistDan Weise, Lesman product specialist, is an instructor for training classes on process instrumentation hardware, software, and technology.

Dan has been involved in all facets of data acquisition and process instrumentation since 1978, from sales and commissioning to service and support. He’s a long-time member of ISA, and has been with Lesman since 1988.

In his words, Dan’s the guy “who reads all the manuals nobody else reads”. In Lesman customers’ words, he’s the trainer to call if you want to “cut to the SO WHAT of instrumentation”, so it’s easy to understand.

 

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Avoiding the Obstacles of Tending an Aging Paperless Recorder

Written by: Dan Weise

It’s been about a decade since the Honeywell Trendview X-Series paperless recorders were first introduced. And as with any product, you can expect some routine maintenance and service requirements that come with age.

We’ve summarized the top four obstacles you may face when tending to your aging paperless recorder, and how you can overcome them to further maximize the lifespan and functionality of your device.

Before you start, make sure you have a printed record of your paperless recorder’s custom configurations in case you need to restore them to your unit.

1. Changing the Clock Battery

If your paperless recorder is getting old, the battery may be ready to be swapped out. Your recorder uses a standard CR2032 lithium battery that is both inexpensive and readily available at most drug stores.

Although this appears to be a simple solution,  I’ve noticed when I change out the battery, the system resets the clock to January 1, 2003.

If you haven’t enabled security, you can just login and change the time. But, this can pose a problem if your recorder uses the ESS extended security (usually a pharmaceutical requirement). When an ESS-enabled recorder resets back to Jan 1, 2003, no user, not even an administrator, can get access to the setup because the valid period for all passwords appears to have expired.

In order to avoid this problem, it is best to plan ahead before attempting to replace the clock battery.

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Changing the Clock Battery on a Honeywell Paperless Recorder

Written by: Dan Weise

The installed base of Honeywell Trendview X series paperless recorders is approaching an in-service period of a decade (introduced mid-2006). Given that kind of service time, you need to be aware of the issues involved in changing the clock battery.

The replaceable clock battery serves as a backup for the on board real-time clock chip as well as the internal battery-backed static RAM. If your paperless recorder is getting old, the battery may ready for a swap-out. If so, you may need a one-day-use access code that only Honeywell can provide, so plan ahead. You don’t want to get locked out of your recorder!

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Why doesn’t the print button work in my Trendview recorder browser window?

When their Remote View option is turned on, Trendview paperless recorders display recorder screens in Internet Explorer as shown here:

Trendview Post

Getting a printout was not as easy as using file > print, because the technology uses Active-X components in Windows, so the result is a blank screen; something to do with Active X and printing.

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Where do I find firmware and software updates for Honeywell paperless recorders?

A customer contacted me earlier today after reading another blog post about running Honeywell TrendManager software on a Windows 7 computer. She was looking for a copy of the latest software compatible with her recorders and operating system. But because Honeywell is a large company with several different divisions and websites, it can sometimes be difficult for customers to find the downloads they need.

So here’s the quick fix:

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What’s the Backdoor Password for Honeywell X-Series Paperless Recorders?

Honeywell Minitrend QX X-Series Paperless RecorderOne of the strengths of Honeywell’s X-series paperless recorders is password security. You can configure it to keep operators from making configuration changes, and it’s a necessary part of being able to view a recorder’s data using a web browser.

One of the weaknesses of Honeywell’s X-series paperless recorders is password security. And by that, I don’t mean it’s bad. I just mean it can cause problems if a user fails to enter their username and password right, and ends up locked out of the recorder.

So I’m guessing if you searched for the backdoor password, you’re in that situation. You’re locked out of your recorder and can’t figure out how to get back in.

First, I apologize for luring you into reading this. There is NO backdoor password for an X-series recorder.  But don’t give up hope: There is an answer.

(What’s a back door? Watch and learn.)

Hopefully, there’s a user at your location with administrator level access, who can reset a locked-out user. But if that’s not the case, what do you do when everyone is locked out of an X-series recorder?

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Honeywell TrendManager Suite software is Windows 7 compliant

TrendManager Suite is Windows software for Honeywell’s Trendview paperless recorders, which includes the licensed TrendManager Pro (TMP) and Trendserver Pro (TSP) software and the freeware Trendviewer.

The latest release, version 6.1.38.0, has revisions to the installer that makes the version Windows 7 compliant.   Earlier versions had issues trying to run under Windows 7.   For download and installation details, read further. 
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