Written by: Dan Weise
In the past decade or so, there’s been a trend towards putting a Quick Start Guide in the product box, probably in response to some bureaucratic requirement for a piece of paper in an era when manuals, references and user guides are generally pdfs on-line or on CD.
I’m the guy who reads that documentation, so I’ve seen the good, the bad and the ugly. Most Quick Starts are so scant, they offer very limited value. But, I’ve just read one that rates fabulous in a world of paper documents that rarely warrant anything but a yawn.
What a delightful surprise to open up a Precision Digital PD 6000 process indicator box and find their new Quick Start Guide. A quick flip through the 12 pages revealed it was exactly what I believe a Quick Start should be (and what most aren’t).
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It’s a common question that doesn’t come with a straightforward answer. Our customers make a significant investment in instrumentation, so if something can be repaired, it’s usually easier to get past the budget department. But there are several factors to consider first. Read the rest of this entry »
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