Posts Tagged paperless recorder
Written by: Dan Weise
It’s been about a decade since the Honeywell Trendview X-Series paperless recorders were first introduced. And as with any product, you can expect some routine maintenance and service requirements that come with age.
We’ve summarized the top four obstacles you may face when tending to your aging paperless recorder, and how you can overcome them to further maximize the lifespan and functionality of your device.
Before you start, make sure you have a printed record of your paperless recorder’s custom configurations in case you need to restore them to your unit.
1. Changing the Clock Battery
If your paperless recorder is getting old, the battery may be ready to be swapped out. Your recorder uses a standard CR2032 lithium battery that is both inexpensive and readily available at most drug stores.
Although this appears to be a simple solution, I’ve noticed when I change out the battery, the system resets the clock to January 1, 2003.
If you haven’t enabled security, you can just login and change the time. But, this can pose a problem if your recorder uses the ESS extended security (usually a pharmaceutical requirement). When an ESS-enabled recorder resets back to Jan 1, 2003, no user, not even an administrator, can get access to the setup because the valid period for all passwords appears to have expired.
In order to avoid this problem, it is best to plan ahead before attempting to replace the clock battery.
Written by: Dan Weise
It’s surprising to me how many Honeywell Trendview recorders are used primarily for alarming. People tell us that they like the alarm screens on the old-style annunciation panels. On a digital recorder, they look like this:
Users say “It’s easy to tell at a glance, which points are in alarm because the red really stands out. And the process values show up right there under the tag. Everything we need is in one place”
The two most common questions I get about paperless recorders are:
- How far back in time can I scroll back or playback the chart?
- How many days/weeks/months of data does the recorder save?
What people don’t realize is that the answers to these questions vary according to how the recorder’s memory is allocated.
To help you understand how the recorder’s memory works, let me explain how data is viewed and saved on a paperless recorder.
A customer contacted me earlier today after reading another blog post about running Honeywell TrendManager software on a Windows 7 computer. She was looking for a copy of the latest software compatible with her recorders and operating system. But because Honeywell is a large company with several different divisions and websites, it can sometimes be difficult for customers to find the downloads they need.
So here’s the quick fix:
One of the strengths of Honeywell’s X-series paperless recorders is password security. You can configure it to keep operators from making configuration changes, and it’s a necessary part of being able to view a recorder’s data using a web browser.
One of the weaknesses of Honeywell’s X-series paperless recorders is password security. And by that, I don’t mean it’s bad. I just mean it can cause problems if a user fails to enter their username and password right, and ends up locked out of the recorder.
So I’m guessing if you searched for the backdoor password, you’re in that situation. You’re locked out of your recorder and can’t figure out how to get back in.
First, I apologize for luring you into reading this. There is NO backdoor password for an X-series recorder. But don’t give up hope: There is an answer.
(What’s a back door? Watch and learn.)
Hopefully, there’s a user at your location with administrator level access, who can reset a locked-out user. But if that’s not the case, what do you do when everyone is locked out of an X-series recorder?