Posts Tagged hydroranger
Written by: Dan Weise
If I’ve heard it once, I’ve heard it a dozen times when talking with a Siemens support guy while evaluating a problematic ultrasonic level measurement application,
“What’s the echo confidence and strength?” “What’s the noise measurement?”
Those are numbers that quantify the echo quality: the floor values for echo confidence and strength and the ceiling value for the noise. I’d look up the value and the guy on the phone would tell me whether the number was good, bad or so-so. Finally, someone wrote down what those values should be, and they’re worth filing for future reference.
Written by: Dan Weise
The venerable Siemens Milltronics line of level controllers, the MultiRanger and HydroRanger Series, recently received a major update. The new models have high resolution LCD displays and built-in configuration tools with English language menus. Configuration time is reduced significantly without the need to reference manuals for parameter codes. These updated models have ‘HMI’ in the model name: MultiRanger HMI or HydroRanger HMI.
Sometimes I get lazy and don’t follow my own rules. (Rule #1: Test EVERYTHING!) That one oversight cost me three hours when I could have solved a problem in three minutes. Maybe you can learn from my mistake.
The goof happened at a customer site last week. He had a Siemens MultiRanger 100 ultrasonic level transceiver, and was trying to connect to it via Modbus using Siemens SIMATIC PDM software on his Windows XP laptop PC.
Early on, the Lesman salesman who worked with this customer had connected to the MultiRanger from his laptop using PDM, but only one upload worked successfully. The rest failed. The salesman had lent the customer his “known good” serial cable that he’d used for the successful upload.
Siemens tech support had offered the customer several “Try This/Try That” suggestions, but came to the conclusion that a software program on the customers’ laptop had locked up the laptop’s internal serial port so PDM couldn’t access it. The customer’s IT guy ran a port scan program, but could find on application or service running on COM1. Plus, they’d used the serial port successfully for other connections.
I couldn’t do anything more for the customer over the phone, so I grabbed my serial comms toolkit and headed to the site myself.