Posts Tagged data acquisition
Written by: Dan Weise
It’s been about a decade since the Honeywell Trendview X-Series paperless recorders were first introduced. And as with any product, you can expect some routine maintenance and service requirements that come with age.
We’ve summarized the top four obstacles you may face when tending to your aging paperless recorder, and how you can overcome them to further maximize the lifespan and functionality of your device.
Before you start, make sure you have a printed record of your paperless recorder’s custom configurations in case you need to restore them to your unit.
1. Changing the Clock Battery
If your paperless recorder is getting old, the battery may be ready to be swapped out. Your recorder uses a standard CR2032 lithium battery that is both inexpensive and readily available at most drug stores.
Although this appears to be a simple solution, I’ve noticed when I change out the battery, the system resets the clock to January 1, 2003.
If you haven’t enabled security, you can just login and change the time. But, this can pose a problem if your recorder uses the ESS extended security (usually a pharmaceutical requirement). When an ESS-enabled recorder resets back to Jan 1, 2003, no user, not even an administrator, can get access to the setup because the valid period for all passwords appears to have expired.
In order to avoid this problem, it is best to plan ahead before attempting to replace the clock battery.
I’ve used Honeywell’s paperless recorder software for a decade now and didn’t expect a hiccup when I got a new laptop. Honeywell tells me the Trendview software suite is compatible with Windows 7.
The Trendserver Pro software installation looked normal, but when I tried to import data from a recorder, the import locked up and never recovered. Data would not transfer. Read the rest of this entry »