Archive for category Software

Which file do I pick for updating firmware with Honeywell’s SAT tool?

Last week, I was doing a firmware update on the Honeywell SLG700 guided wave radar using Honeywell’s Smart Anytime Tool (SAT).

Honeywell’s SAT firmware update tool needs to be “pointed” to the component type (sensor/display/communications module), and then the specific file needed for update. A recent release (R102.1) for the SLG700 listed two different files for the Advanced Display, but it wasn’t clear which file I needed to use. Read the rest of this entry »

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How to Avoid Honeywell Process Instrument Explorer (PIE) Software Communication Errors

Honeywell’s Process Instrument Explorer (PIE) configuration software used for configuring UDC controllers and the UDA analytical controller communicates with the instruments via RS-485, Ethernet, or Infrared (IR).

Since most newer PCs don’t ship with built-in serial ports to connect an IR adapter, you can use a USB-to-RS-232 converter, and then connect using the Actisys serial-to-infrared adapter (ACT-IR220L+). The USB converter will plug directly into your PC’s USB port, but install on a virtual COM port.

Here’s where it gets tricky: That COM port has to match the COM port used in PIE, and PIE doesn’t support ports above COM8.

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Download Remote Viewer Windows Application for Honeywell Trendview Paperless Recorders

Written by: Dan Weise

One of the strongest attractions of the Trendview paperless recorders has been the ability to check the recorder screen from a desktop without having to be in front of the recorder, what Honeywell calls ‘Remote View’.

 

QX Recorder Screen in the Remote Viewer Window.jpg

QX recorder screen in the Remote Viewer window.

For over a decade, users have been able to use their company’s installed network infrastructure to view data on one or more recorders from their desktop using Internet Explorer (IE). That worked great until Internet Explorer 11 abandoned ‘Active-X’, the component used to update the browser display.

For anyone using Internet Explorer 11, the alternative is a free Windows software application, Remote View Windows, that does exactly the same thing as IE did – it displays a Trendview recorder screen and keeps it updated. It replaces the remote view function formerly done with the Internet Explorer browser and the now unsupported Active-X in IE 11.

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Why won’t Pactware work with the Siemens LUT 400?

Written by: Dan Weise

I’ve used Pactware for a couple years now, so I was surprised when I couldn’t get the Siemens LUT400 to work with the software. The LUT400 ultrasonic level and flow controller comes with a DTM file that I installed before opening the Pactware software.

The DTM file can be downloaded from this link: http://tinyurl.com/cqk2cky

Once it had been installed, I opened Pactware and updated the device catalog, as seen in the picture below:

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But when I attempted to establish a HART connection to the LUT400, I got an error message:

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Why doesn’t the print button work in my Trendview recorder browser window?

When their Remote View option is turned on, Trendview paperless recorders display recorder screens in Internet Explorer as shown here:

Trendview Post

Getting a printout was not as easy as using file > print, because the technology uses Active-X components in Windows, so the result is a blank screen; something to do with Active X and printing.

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Where do I find firmware and software updates for Honeywell paperless recorders?

A customer contacted me earlier today after reading another blog post about running Honeywell TrendManager software on a Windows 7 computer. She was looking for a copy of the latest software compatible with her recorders and operating system. But because Honeywell is a large company with several different divisions and websites, it can sometimes be difficult for customers to find the downloads they need.

So here’s the quick fix:

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Making a Siemens clamp-on flowmeter setup record easy to read

Everyone agrees that it’s good practice to keep a record of configurations and setups for any field instrument. I’m constantly recommending it to our customers for their transmitters, controllers, recorders, and other complex configurable devices.

Siemens clamp-on ultrasonic flowmeters even have a system in place to make this process easy. By connecting the meter to a PC through the RS-232 serial port, you can use a terminal program and the SITE command to fetch a data file that holds all the instrument’s configuration data.

The terminal program can also be used — with a set of instructions specific to the flowmeter — for viewing real-time operational data, performing device setup, uploading logger data, or uploading configurations known as SITE setups.

Recently, I was called to visit a plant and look at a misbehaving flowmeter. From previous discussions with the operator, I knew he’d saved SITE setup files for every flowmeter installed in the plant.

I asked if the customer would e-mail me the setup file before my visit, so I could check out how the flowmeter was set up. My request was met with a chuckle and “Well, if you really think it’s worth it…”

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