Archive for category Software

Installing Honeywell Trendview software? Run as Administrator!

Installing software on your PC isn’t hard. You click the .exe file and the software does its thing… right?  Not always.

When it comes to Honeywell’s Trendview suite software, I’ve found that if you don’t take the extra step of running the install As Administrator, it produces faults in the software functionality after the install is complete. This holds true even if the user doing the install has administrative rights on the PC.

RunAsAdminSo, to help ensure a fault-free installation, make sure you do this:

Instead of double-clicking to launch the installer file, right-click on it.

Select Run as Administrator from the menu and follow the instructions.

Depending on your network setup, you may need to have an IT professional standing by to provide the administrator password.

As we’ve learned through trial and error, this is no longer an option to get the Trendview software to install properly: It’s mandatory to ensure a successful installation.

 

Lesman Instrument Company is the authorized Honeywell stocking distributor in Illinois, Indiana, Missouri, Paducah KY, Wisconsin, and Michigan’s Upper Peninsula. If you are located outside that area, you can find your local sales office or get technical assistance by visiting Honeywell’s contact page.

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Dan Weise, Lesman Product SpecialistDan Weise, Lesman product specialist, is an instructor for training classes on process instrumentation hardware, software, and technology.

Dan has been involved in all facets of data acquisition and process instrumentation since 1978, from sales and commissioning to service and support. He’s a long-time member of ISA, and has been with Lesman since 1988.

In his words, Dan’s the guy “who reads all the manuals nobody else reads”. In Lesman customers’ words, he’s the trainer to call if you want to “cut to the SO WHAT of instrumentation”, so it’s easy to understand.

 

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Which file do I pick for updating firmware with Honeywell’s SAT tool?

Last week, I was doing a firmware update on the Honeywell SLG700 guided wave radar using Honeywell’s Smart Anytime Tool (SAT).

Honeywell’s SAT firmware update tool needs to be “pointed” to the component type (sensor/display/communications module), and then the specific file needed for update. A recent release (R102.1) for the SLG700 listed two different files for the Advanced Display, but it wasn’t clear which file I needed to use. Read the rest of this entry »

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How to Avoid Honeywell Process Instrument Explorer (PIE) Software Communication Errors

Honeywell’s Process Instrument Explorer (PIE) configuration software used for configuring UDC controllers and the UDA analytical controller communicates with the instruments via RS-485, Ethernet, or Infrared (IR).

Since most newer PCs don’t ship with built-in serial ports to connect an IR adapter, you can use a USB-to-RS-232 converter, and then connect using the Actisys serial-to-infrared adapter (ACT-IR220L+). The USB converter will plug directly into your PC’s USB port, but install on a virtual COM port.

Here’s where it gets tricky: That COM port has to match the COM port used in PIE, and PIE doesn’t support ports above COM8.

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Download Remote Viewer Windows Application for Honeywell Trendview Paperless Recorders

Written by: Dan Weise

One of the strongest attractions of the Trendview paperless recorders has been the ability to check the recorder screen from a desktop without having to be in front of the recorder, what Honeywell calls ‘Remote View’.

 

QX Recorder Screen in the Remote Viewer Window.jpg

QX recorder screen in the Remote Viewer window.

For over a decade, users have been able to use their company’s installed network infrastructure to view data on one or more recorders from their desktop using Internet Explorer (IE). That worked great until Internet Explorer 11 abandoned ‘Active-X’, the component used to update the browser display.

For anyone using Internet Explorer 11, the alternative is a free Windows software application, Remote View Windows, that does exactly the same thing as IE did – it displays a Trendview recorder screen and keeps it updated. It replaces the remote view function formerly done with the Internet Explorer browser and the now unsupported Active-X in IE 11.

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Why won’t Pactware work with the Siemens LUT 400?

Written by: Dan Weise

I’ve used Pactware for a couple years now, so I was surprised when I couldn’t get the Siemens LUT400 to work with the software. The LUT400 ultrasonic level and flow controller comes with a DTM file that I installed before opening the Pactware software.

The DTM file can be downloaded from this link: http://tinyurl.com/cqk2cky

Once it had been installed, I opened Pactware and updated the device catalog, as seen in the picture below:

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But when I attempted to establish a HART connection to the LUT400, I got an error message:

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Why doesn’t the print button work in my Trendview recorder browser window?

When their Remote View option is turned on, Trendview paperless recorders display recorder screens in Internet Explorer as shown here:

Trendview Post

Getting a printout was not as easy as using file > print, because the technology uses Active-X components in Windows, so the result is a blank screen; something to do with Active X and printing.

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Where do I find firmware and software updates for Honeywell paperless recorders?

A customer contacted me earlier today after reading another blog post about running Honeywell TrendManager software on a Windows 7 computer. She was looking for a copy of the latest software compatible with her recorders and operating system. But because Honeywell is a large company with several different divisions and websites, it can sometimes be difficult for customers to find the downloads they need.

So here’s the quick fix:

Read the rest of this entry »

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