Archive for category Serial

How to Avoid Honeywell Process Instrument Explorer (PIE) Software Communication Errors

Honeywell’s Process Instrument Explorer (PIE) configuration software used for configuring UDC controllers and the UDA analytical controller communicates with the instruments via RS-485, Ethernet, or Infrared (IR).

Since most newer PCs don’t ship with built-in serial ports to connect an IR adapter, you can use a USB-to-RS-232 converter, and then connect using the Actisys serial-to-infrared adapter (ACT-IR220L+). The USB converter will plug directly into your PC’s USB port, but install on a virtual COM port.

Here’s where it gets tricky: That COM port has to match the COM port used in PIE, and PIE doesn’t support ports above COM8.

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Making a Siemens clamp-on flowmeter setup record easy to read

Everyone agrees that it’s good practice to keep a record of configurations and setups for any field instrument. I’m constantly recommending it to our customers for their transmitters, controllers, recorders, and other complex configurable devices.

Siemens clamp-on ultrasonic flowmeters even have a system in place to make this process easy. By connecting the meter to a PC through the RS-232 serial port, you can use a terminal program and the SITE command to fetch a data file that holds all the instrument’s configuration data.

The terminal program can also be used — with a set of instructions specific to the flowmeter — for viewing real-time operational data, performing device setup, uploading logger data, or uploading configurations known as SITE setups.

Recently, I was called to visit a plant and look at a misbehaving flowmeter. From previous discussions with the operator, I knew he’d saved SITE setup files for every flowmeter installed in the plant.

I asked if the customer would e-mail me the setup file before my visit, so I could check out how the flowmeter was set up. My request was met with a chuckle and “Well, if you really think it’s worth it…”

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Digital Communications Toolkit

We’ve gotten feedback from several people who have asked what I carry around to deal with serial or Ethernet communications issues.  So I dumped out my comm tool bag and here’s the list of all the stuff.

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Simatic PDM won’t connect to Siemens MultiRanger or HydroRanger

Sometimes I get lazy and don’t follow my own rules. (Rule #1: Test EVERYTHING!)  That one oversight cost me three hours when I could have solved a problem in three minutes. Maybe you can learn from my mistake.

Siemens Multiranger 100 ultrasonic level transceiverThe goof happened at a customer site last week. He had a Siemens MultiRanger 100 ultrasonic level transceiver, and was trying to connect to it via Modbus using Siemens SIMATIC PDM software on his Windows XP laptop PC.

Early on, the Lesman salesman who worked with this customer had connected to the MultiRanger from his laptop using PDM, but only one upload worked successfully. The rest failed. The salesman had lent the customer his “known good” serial cable that he’d used for the successful upload.

Siemens tech support had offered the customer several “Try This/Try That” suggestions, but came to the conclusion that a software program on the customers’ laptop had locked up the laptop’s internal serial port so PDM couldn’t access it. The customer’s IT guy ran a port scan program, but could find on application or service running on COM1. Plus, they’d used the serial port successfully for other connections.

I couldn’t do anything more for the customer over the phone, so I grabbed my serial comms toolkit and headed to the site myself.

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